Refund policy

Dirt Scoot Design – Return & Refund Policy

At Dirt Scoot Design, we take pride in creating high-quality, custom-designed graphics tailored specifically for each customer. Because every order is made to your unique specifications, we have a limited cancellation and refund window.

Order Cancellations

You may cancel your order within 24 hours of placing it for a full refund.
After 24 hours, your order will move into production, and all sales become final due to the custom nature of our products.

Returns & Refunds

Because each design is custom-made, we do not accept returns or issue refunds once production has begun.
However, we want you to be happy with your purchase. If there is an issue with your order—such as an error on our part, printing defect, or damage during shipping—please contact us within 7 days of receiving your item. We’ll work with you to resolve the problem promptly.

In special circumstances, at our sole discretion, we may offer store credit toward a future order instead of a refund.

How to Request Assistance

If you need to cancel an order within 24 hours, or if you believe there was an issue with your product, please reach out to us at:
📧 dirtscootdesign@gmail.com
Include your order number, a description of the issue, and photos if applicable.

Non-Refundable Circumstances

Refunds or credits will not be issued for:

• Customer errors (wrong size, design approval, or misspelled text after proof approval)

• Color variations due to screen display differences

• Orders canceled after the 24-hour window

Contact Information

For all questions regarding this policy, please contact:
📧 dirtscootdesign@gmail.com